Here's everything you need to know before opening an account. By using our site or opening an account, you accept the terms below. We've kept them in short, clear sections — a few minutes to read.
1. Who This Agreement Binds
1.1. These Terms and Conditions ("Terms") bind you (the Player) and the Company operating this website ("we"). Throughout this text and the rest of the site, we refer to ourselves only as "the Company." We don't publish a separate legal entity name, registration number, or registered address.
1.2. By creating an account, you confirm you've read, understood, and agree to be bound by these Terms, including future updates. If you don't agree to any part, don't open an account or use our services.
1.3. We may update these Terms from time to time for legal or operational reasons. Continuing to use the site after an update means you accept the updated Terms.
2. Our Licence
2.1. We operate under a licence granted by the Curaçao Gaming Authority (CGA), under the National Ordinance on Games of Chance (LOK). This licence covers our casino games and sports betting services.
2.2. We don't publish a specific licence number on the site. To confirm our licence status directly, contact the Curaçao Gaming Authority at [email protected].
3. Check Your Eligibility Before Signing Up
3.1. By registering, you confirm the following:
3.1.1. You're at least 18, or the legal gambling age where you live, whichever is higher.
3.1.2. You're acting on your own behalf, not for someone else.
3.1.3. Participating in our games is legal where you are — checking this before you register is your responsibility.
3.1.4. You're not an employee, director, or close relative of an employee of the Company.
3.1.5. Any funds you deposit belong to you, come from a legitimate source, and aren't connected to fraud or money laundering.
3.2. We don't accept registrations, deposits, or bets from people located in or residents of: North Korea, Myanmar, the Netherlands, Russia, Sint Maarten, Syria, the occupied territories of Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia, Kherson), Northern Cyprus / the Republic of Cyprus, the United Kingdom, and the United States. This list isn't exhaustive — we may restrict players from other countries at our discretion.
4. One Person, One Account
4.1. Each player may hold only one account with us. Multiple accounts linked by the same email, phone, device, IP address, or payment account are prohibited.
4.2. We reserve the right to close duplicate accounts and void any related bets, bonuses, or winnings.
4.3. Account sharing is also prohibited. Your login details are yours alone — don't share them.
5. Registration and Verification
5.1. To open an account, you need to provide accurate, complete information plus a valid email or phone number. Keeping this information current is your responsibility.
5.2. As part of our licence and anti-money-laundering obligations, we carry out identity verification (KYC). We may ask for documents, proof of address, or proof of payment method — see our verification page for details.
5.3. If you provide false information or don't complete verification when requested, we may suspend or close your account and withhold related winnings.
6. Deposits and Withdrawals
6.1. You can only deposit using a payment method registered in your own name.
6.2. Withdrawals are only processed once your account has completed full KYC verification.
6.3. Withdrawn amounts return using the same method you used to deposit. We don't transfer funds to a different method or a third-party account. See our payments page for details.
7. Bonuses
7.1. Bonuses are limited to one per person, email, phone number, device/IP address, and payment account.
7.2. Each promotion carries its own wagering requirement, shown to you when you claim it. There's no single fixed multiplier applied to all bonuses.
7.3. Using multiple accounts to claim the same bonus again counts as bonus abuse. If we detect this, we may void the bonus and related winnings and close the account.
8. Inactive Accounts
8.1. An account is considered inactive if it sees no deposit, bet, or withdrawal for 12 months.
8.2. Inactive accounts with a positive balance are charged a monthly maintenance fee, starting 30 days after inactivity is determined.
8.3. Accounts with a zero balance are never charged this fee.
9. Complaints
9.1. If you have an issue, write to [email protected] first — we usually resolve things directly.
9.2. Complaints must come from the registered player themselves; we don't accept third-party complaints.
9.3. Submit your complaint within 6 months of the event in question.
9.4. If you're not satisfied with our internal review, you have access to Alternative Dispute Resolution (ADR) under LOK Article 5.3. For licence information, contact the Curaçao Gaming Authority at [email protected].
10. Intellectual Property
10.1. All text, graphics, logos, and software on this site belong to the Company or its licensors. You may use the site only for personal, non-commercial purposes.
11. Limitation of Liability
11.1. Using the site and placing bets is entirely at your own risk. We don't guarantee the site will be error-free or uninterrupted.
11.2. To the extent permitted by law, we're not liable for indirect losses arising from circumstances beyond our reasonable control.
12. Force Majeure
12.1. We're not liable for delays caused by circumstances beyond our reasonable control, such as technical faults, network outages, or third-party service provider issues.
13. Severability
13.1. If any provision of these Terms is found invalid, the remaining provisions stay in full effect.
14. Governing Law
14.1. These Terms are governed by the law of Curaçao. Disputes fall under the exclusive jurisdiction of the courts of Curaçao.
15. Contact Us
15.1. For account or support questions, write to [email protected]. For licence-related matters, contact the Curaçao Gaming Authority at [email protected].