Get ready to withdraw. Confirm your account and skip the wait. Verification (KYC) at 1King is a short step every player completes once. Below you'll find exactly what to submit, the order to follow, and how to speed the process up.
Why Verify Right Now
KYC confirms the person on the account and the person playing are the same. This step protects your balance. It also lets us approve withdrawal requests with confidence. At 1King, withdrawals don't process until verification is complete. Submit your documents early. That way your first payout isn't held up later. It's a one-time process — once complete, it isn't requested again while your account stays open.
Documents to Submit
A single government-issued document is usually enough to confirm your identity. Some accounts get asked for one extra document. The checklist below covers it:
| Document | When it's needed |
|---|---|
| Passport (colour copy of the first two pages, plus the residency stamp page if you have one) | Primary document for most accounts |
| National ID card (colour copy) | Alternative primary identity document |
| Driving licence (copy) | Requested when an extra check is needed |
| Utility bill or other proof-of-address document | Requested when address confirmation is needed |
You don't need to send every document on this list. Our team tells you exactly what your account needs. Submit a clear, uncropped, colour scan. A blurry photo only slows the process down.
Don't Skip Phone Confirmation
Alongside the document check, two more steps apply. Keep both in mind:
- Phone number confirmation is mandatory. Verification isn't complete without a confirmed, working number. Finish this step now.
- A video call is optional. If needed, you complete a short call with one of our agents. We agree on a language in advance, so communication stays clear.
These two steps make sure every account clears the same security bar. The phone number you entered at signup is already on file, so the confirmation code goes to that number.
Complete Verification in 5 Steps
Follow the order below to speed things up:
- Upload your document. Submit a clear colour copy of your passport or national ID through your account.
- Add any extra document requested. If a driving licence or proof-of-address is requested, upload it alongside your primary document.
- Confirm your phone number. Finish this step now if you haven't — it's mandatory for every account.
- Complete the video call if requested. We'll arrange a time and language that works for you.
- Wait for review. Our team checks the submitted documents and confirms your account status.
There's no fixed, published review time. It depends on the documents submitted and our team's current workload. Submit early and you speed up your own part of the process.
How Verification Unlocks Withdrawals
Withdrawal requests stay on hold until verification clears. This is a security measure, not an unnecessary block. Once your documents are approved and your phone is confirmed, your withdrawal moves forward. Funds return using the same method you deposited with, so keep your original payment details handy.
Because of this link between verification and payouts, finish your KYC checks before you plan to cash out. Don't wait for a withdrawal request to trigger the review — handle it now.
If Verification Isn't Completed
If a request isn't completed, or documents don't check out, a few things can happen: pending bets may be voided, linked deposits can be reversed, and in some cases the account gets blocked. This isn't a penalty. It's how we keep every 1KING account, and the wider player community, secure. Respond promptly, keep your documents clear and current — that's the easiest way to avoid running into any of this.
Why We Tie Verification to Account Age
The 1KING platform applies an 18+ age limit. Verification is how we confirm that limit with real documents. Your ID doesn't just confirm who you are, it confirms your age too. Both checks run together. No underage account can play or withdraw. That's why document review stays strict, not relaxed.
4 Tips to Speed Up Your Verification
Small details shorten the process a lot. Keep these in mind:
- Show the whole document. Don't crop the edges or shadow the corners.
- Check your lighting. Glare or flash reflection makes text unreadable.
- Submit a current document. An expired ID gets requested again, which adds delay.
- Match your account details. The name on your document should match your account exactly.
Get these four points right and our team approves your document on the first pass. No re-upload request, no extra delay.
Support Is Always Available
If a question comes up during verification, reach our team at [email protected]. You'll get a direct answer on document format, extra requests, or review status. Not sure what details to enter at signup? Check our registration page — verification starts with the information you provide there.
FAQ
Do I need to verify before I can play?
You can generally start playing without immediate verification. Certain actions, like withdrawals, require it first.
Should I submit a passport or an ID card?
Either works as your primary document. Submit whichever you have in a clear colour copy.
Is the video call required for everyone?
No, it's optional. Some accounts use it alongside or instead of a document upload.
How long does verification take?
There's no fixed, published timeframe. Review time depends on the documents submitted and current volume.
Can I submit documents from my phone?
Yes. A clear colour photo works the same as a scanned copy, as long as the whole document is visible and legible.
What if my signup details don't match my document?
Our team reaches out to you directly. You may need to update your account details or submit the correct document. The process continues from there — your account isn't closed automatically.