Knowing how we protect your data is your right. This page covers what data we collect when you open and use your account, why we process it, and what rights you have.

DATA WE COLLECT

At registration, you set a phone number or email plus a password. Your password isn't stored in plain text — it's kept encrypted for account access.

While you use your account, transaction data like your deposits, withdrawals, bets placed, and bonus usage is naturally processed to run your account.
 

WHY WE ASK FOR YOUR DATA

As an online platform, we need certain information. Without it, we can't open your account. We also can't process your transactions safely. That's why we ask only for what's necessary. We don't request extra information beyond that.
 

IDENTITY VERIFICATION (KYC)

To meet the KYC/AML obligations under our Curaçao Gaming Authority licence, we ask for a colour copy of your passport or ID card, a copy of your driving licence if needed, and a proof-of-address document. We also require a confirmed phone number. We use these documents only to verify your identity and prevent fraud — see our verification page for details.

If you prefer, you can complete verification through a video call with one of our agents, in a language agreed in advance. If you choose this option, your image and voice data are processed during the call.
 

WHY WE PROCESS YOUR DATA

We process your data to open and manage your account, carry out your transactions, verify your identity, meet our licence obligations, and keep the platform secure. We only offer our services to people aged 18 and over, and we don't knowingly collect data from anyone younger.
 

DATA SHARING

We may share your data, to the extent needed, with service providers who help us run the platform — payment processors and identity verification services, for example. We don't sell your data to third parties for marketing.
 

COOKIES

Our website uses standard cookies to keep your session running, remember your preferences, and make sure the site works properly. You can manage your cookie preferences in your browser settings.
 

DATA SECURITY

We apply industry-standard security measures to protect your data. No system is ever 100% secure — if you notice anything suspicious, contact us.
 

DATA RETENTION

We keep your data for as long as needed to manage your account and meet our legal obligations. For specific questions about retention periods, reach out to our support team.
 

USE BY MINORS

Our services are for adults only. Anyone under 18 can't open an account. If we detect such an account, we close it. The related balance is frozen too. Parents can use tools like betblocker.org and gamban.com. These tools help limit device access.
 

IF A DATA BREACH OCCURS

If we detect a security issue, we act fast. First, we work to stop it. Then we identify affected accounts. We inform you when required. We also meet our legal reporting obligations. If you notice anything suspicious, write to us right away.
 

KEEPING YOUR DATA CURRENT

Keeping your account details current is your responsibility. Update your phone number if it changes. Do the same for your email address. Outdated information can slow down verification. That can delay your payout.
 

DEVICE AND BROWSER INFORMATION

Some technical information gets logged when you connect. Your device type is one example. Your browser version is logged too. Your IP address is included as well. This information helps keep the site secure. It also helps us fix technical issues.
 

MARKETING COMMUNICATIONS

We sometimes send bonus or promotion notifications. These can arrive by email or SMS. You can stop these messages any time. Change your preference in your account settings. You can also request this through our support team.
 

SCOPE OF OUR OPERATION

We operate under a Curaçao licence. Your data is processed within that operation. Our service providers may sit in different regions. Even then, we apply the same protection standard. We handle your data responsibly in every case.
 

YOUR RIGHTS AND CONTACT

You can request access to, correction of, or updates to your data through your account settings or by contacting our support team. For any privacy or data-processing questions, reach us at [email protected].
 

CHANGES TO THIS POLICY

We update this Privacy Policy from time to time. The current version is always published on this page.